I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
Authors Geraldine Kidwell and Barbara Green. The wonderful world of sugar art and cake decorating come together in this new how-to book featuring decorative panorama eggs and sugar moldings. Whether you're a homemaker who enjoys adding that extra touch or a professional decorator, you'll marvel at the ways to add a seasonal touch to your creations. 128 pages, full color.
Edible pictures are a fun and easy way to decorate your next confection. Sweet Wise ships custom edible images for cakes as well as for edible images for cookies cupcakes and other projects. Making a custom edible image at Sweet Wise is easy. Simply upload your image and we'll print and ship it to you. If you like, our image specialist can assist you. PLEASE NOTE: SWEET WISE WILL, BY DEFAULT, PRINT YOUR IMAGE AS LARGE AS IT WILL FIT, WITHOUT CHANGING PROPORTION, ON THE 7.5" x 10" SHEET. If you want your image a specific size smaller than that, PLEASE let us know.
Please note that sometimes images pulled from the internet print differently than they look on the screen. Print the image on your own printer before sending to us to make sure the colors are what you wanted to be.
Take your cakes to a new level of personalization and order your edible photo or image today.