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Care and Cleaning of THE MAT

How to use and care for THE MAT

Products in this video

Cake Shortening 3lbs

4 Item(s)

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Review by Guest
Posted on 8/4/2014
Just received 'The Home Mat' and the instructions inside say to wipe with warm soapy water. Watched the video as instructed and that says to season with shortening but no mention of cleaning with warm soapy water. I'm scared... lol Help!!

Sweet Wise Response
Only the Original MAT should be seasoned. THE Home MAT and THE Pro MAT go through an additional process of printing artwork on the material. These two should be washed to remove any residue that remains from the printing process. A disinfecting wipe works best.
Review by Guest
Posted on 5/3/2014
I bought THE PRO MAT a couple of months ago and so far I have used it a couple of times. Both times the fondant didnt come out very good, it has small indents or bubbles on the surface. And also the parts of the fondant sticks to the mat when I am trying to peel it off. I really want to love the mat because everyone else seems to enjoy it but its just not working well. Any suggestions?

Sweet Wise Response - This is eaisly fixed. Email customer service and they will walk you through what you need to do to correct for this.
Review by Guest
Posted on 10/7/2013
I just bought THE PRO MAT do I still need to condition it with the Crisco?

Sweet Wise Response - No THE Pro MAT does not need to be conditioned w/ Crisco. For first time use, you just need to clean it. Disinfecting wipes are the easiest way to clean it.
Review by Guest
Posted on 6/8/2013
After you roll it up, where/how do you store it so that it doesn't get dirty?

Sweet Wise Response - THE MAT should be rolled up and stored in its original tube. At first, it is useful to save one of the paper sheets that come w/ a new MAT and roll that between the two sheets. This is only to prevent buckling and not necessary after a couple uses. Also, THE MAT stores best when you place matte finish to matte finish and then roll up. THE MAT has two sides, one side has double polish and the other side has a matte finish.