I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
Use this 3-Piece Snowflake Cookie Cutter Set to create intricate designs that are fun to decorate. Use the larger snowflake cookie and the two small cutters to press out the center and create a cool cutout design. Includes snowflake, small teardrop and small diamond cutters.
3-Piece Snowflake Cookie Cutter Set
Includes large snowflake cutter, mini teardrop and diamond shapes
Metal cookie cutters are durable, so you can enjoy using them year after year
Enjoy a fun holiday activity with friends and family using these mini cutters to bake your favorite Christmas cookie recipes. Set includes: ornament, Santa Claus and snowflake-shaped colored metal cookie cutters. Hand wash.
3-Piece Christmas Cookie Cutter Set
Includes: ornament, Santa Claus and snowflake-shaped cutters
Metal cookie cutters cut precise shapes
With the Christmas Polar Metal Cookie Cutter Set, you can make perfectly shaped penguin, snow glove and polar bear cookies every time. Whether you make these roll-out cookies for Christmas cookie exchanges or serve them at your Christmas party, everyone will love these delicious decorated roll-out cookies. The sturdy and colorful coated-metal set if three cutters makes it easy to get perfectly shaped cookies every time. Package includes recipe for roll-out cookies. Hand wash.
With the Christmas Polar Metal Cookie Cutter Set, you can make perfectly shaped penguin, snow glove and polar bear cookies every time.
Sturdy metal cutters retain their shape, meaning you'll have great results from these cutters year after year.
Make perfectly shaped cookies every time.
Includes Roll-Out Cookies recipe on package.
Make adorable Santa belt Christmas cookies in 3 easy steps. Just melt, mold and serve! Use your favorite sandwich cookies and Candy Melts candy to decorate with detail. Perfect for turning store-bought cookies into candy-coated Christmas treats!
Plastic Santa Cookie Mold
Makes 4 Santa belt candy-coated cookies
Use your favorite sandwich cookies and Candy Melts candy colors or flavors
Perfect for Christmas gifts and holiday parties
Just melt, mold and serve!