I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
PME stainless Steel Shaker is one of the popular Item range in PME Brand. Its mainly used for Icing Dusts and sprinkling colour dusting or sugar on cake or to get specific design. Ideal to use for cupcake and to roll icing paste or Fondants.
Cut excess fondant from cake with ease with this two wheel cutter. Create crisp straight or graceful scalloped edges on your ribbons with this smooth rolling pastry wheel. Comfortable handle with finger/thumb guard. 6.5 in. long.
An invaluable simple chocolate making tool that can help you master any candy dipping job! Get that professional, flawless look when dipping chocolates and truffles using this Dipping Tools. Use to hold fruit, candy, or nuts while dipping them into melted chocolate or other coatings. The long handle and will let you dip your candies without making a mess of your counter.
Say goodbye to high-rise centers, cracked tops and over-cooked edges. With easy to use Wilton Bake Even strips, you don’t have to settle for anything less than perfection. Just dampen our strips and wrap around the pan before baking. The moisture in the strips keeps the edges of the pan cooler for perfectly level and deliciously moist cakes—every time! No leveling means no wasted cake and icing and decorating are a breeze! Oven safe, instructions included.
Three easy steps:
Measure: Fit the dry Bake-Even strip around the pan, and thread the strip through the fabric loop. Strips can be used in combination to fit larger sized pans. See sizing chart.
Soak: Remove pan and run strip under cold water to wet; for best results soak the strip in a bowl of ice/cold water for 5 minutes. Remove excess water, but do not wring.
Cinch: Place strip on the counter and put pan inside. Cinch to tighten. Add batter; bake as directed.
6 STRIPS – 2 - 35 IN LONG x 1.5 IN WIDE; 2 - 25 IN LONG x 1.5 IN WIDE; 2 - 10 IN LONG x 1.5 IN WIDE