I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
Create lifelike gum paste poppy flowers using this complete stainless steel cut-outs set.
Make goregous poppy flowes made of edible gum paste
3 gum paste cutters
Makes poppies and leaves
Use the Gum Paste Poppy Cut-Outs Set to create beautiful poppies and leaves.
Includes the most popular cutting, shaping and texturing tools for use with all types of fondant and polymer clays. The storage case provides a convenient way to store your tools including the Ultimate Clay/Fondant Extruder (sold separately).
Two double-ended assemble handles
Two assembly heads
Three rotary cutting wheels
Three texture points
Three sphere points
Eight detailing points
One extended-length flow point - medium
Two stamping points
One feather point
One cutting point
Plastic container to hold small pieces
The clay gun extruder has many uses. With the 20 disc designs you can create many different embellishments for your projects. The round discs are for vines, stems, borders, and letters. The screen discs are for hair, grass, straw and floral stamens.The flat slot discs are for weaving baskets, lattice, ribbons and bows. The square, triangle, half round discs are for bricks, logs, borders, and can be cut and used for small beads.
Create lush gum paste succulents using the Gum Paste Succulents Cut-Outs Set. Cutters shape is etched on one side for easy identification.
Use the Gum Paste Succulents Cut-Outs Set to create realistic gum paste succulents.
Set includes 9 cut-outs in varying sizes to create lifelike layering.
Cut-outs made from stainless steel.
Metal rims provide stability when cutting to create detailed petals and leaves. Set include step-by-step instructions. Make a variety of succulent leaf shapes using 9 included cutters.