I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
Double sided veiner to create single Hydrangea blossoms --
Made with food-grade silicone, this mold is extremely flexible and durable.
Suggested uses include chocolate, fondant, gum paste, poured sugar and pressed sugar.
Additionally, the molds can be used for ice, jello, etc.
Oven safe to 350 degree
Make incredibly lifelike gum paste flowers. Full-color how-to book includes many arranging ideas and step-by-step instructions. Kit includes 1 leaf mold, 3 wood modeling tools, protector flap, instruction book, 2 foam squares for modeling and 24 plastic cutters - Wild Rose, Baby's Breath, Forget-Me-Not, Apple Blossom, Pansy, Small and Large Daisies, Calyx, Orchid Throat, Stephanotis, Small and Large Carnations, Rose Petals (three sizes), Daffodil Petal, Daffodil Cup, Lily, Tulip Petal, Small and Large Rose Leaves, Holly Leaves, Ivy Leaf, Tulip Leaf.
Set of three quality carnation cutters from PME. These cutters are ideal for use with a range of edible and non-edible materials including: sugarpaste, petal paste, marzipan or craft clays. Made from strong food-grade plastic with aluminium spring mechanism.
Convenient stickers guide you to create perfectly formed flowers! Stick a template on your nail, add a waxed paper square and you're ready to decorate. The guidelines help you achieve the ideal petal position and size.
Includes 4 template styles used to create 5 popular icing flowers including Daffodils, Apple Blossoms and Primroses, Violets and Roses (2 sheets, 12 templates of each design). Set/48.