I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
First scraper made specifically for use with a stand mixer in the market. Fits perfectly into stand mixer bowl with attachment in place. Angled head design helps push icing, batter & dough back into bottom of bowl. Special foot keeps spatula head off countertops. Non slip handle. Nylon core over-molded with 500 degrees F heat resistant silicone. Dishwasher safe.
This reusable Cake Tester is the foolproof way to ensure your cake is perfectly baked. Simply insert in cake when baking time is complete. If tester comes out clean, cake is ready. Easy to clean - just hand wash in warm soapy water; rinse and dry with a soft cloth.
Cover makes storing and finding your Cake Tester a piece of cake.
PME stainless Steel Shaker is one of the popular Item range in PME Brand. Its mainly used for Icing Dusts and sprinkling colour dusting or sugar on cake or to get specific design. Ideal to use for cupcake and to roll icing paste or Fondants.
Cut excess fondant from cake with ease with this two wheel cutter. Create crisp straight or graceful scalloped edges on your ribbons with this smooth rolling pastry wheel. Comfortable handle with finger/thumb guard. 6.5 in. long.
This stainless steel knife is perfect for torting cakes - it cuts layers cleanly and has the width you need to transfer layers without breakage. Use the smooth edge for spreading icing or filling on cake layers. It's easy to control, with a lightweight nylon handle that is comfortable in any hand.
Clear plastic (slightly opaque) squeeze dispenser bottles for filling chocolate molds or decorating with chocolate or candy melts. Includes small-holed plastic tips for dispensing the chocolate and a special coupler which can be used to attach any standard-size decorating tip. May also be used for mixing and dispensing oils, vinegars, and salad dressings, or for decorating plates with fruit sauces.
You can quickly and easily make two different flavors of cake in the same pan using the cake batter separator. After preparing the cake pan for baking, secure the separator into the pan with enclosed clips. Fill each side of the pan with the different batters. The clear plastic makes it easy to see that there is the same amount of batter on both sides. After pan is filled, unclip the separator and remove from pan.