I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
Learn how to create over a dozen fabulous cookie bouquets for several occasions. The book begins with recipes, icing techniques and assembling instructions. See how to achieve perfect lettering on your cookies. Next are the eye-catching bouquets. Each bouquet has easy-to-follow directions. Instructions and ideas for mini bouquets for favors are also included. This book is ideal for all skill levels and is an excellent source of inspiration.
Whether you're hosting or simply attending, Wilton Cookie Exchange will help you bring excitement and fun to the party. From creative invitations and table decorations to cookie designs unlike any others, this is the book you need to make the day merry.
This book offers over 120 cupcake decorating ideas for decorators of all skills. Guided by simple-to follow instructions, decorators will find just how easy it is to create adorable and fun cupcakes. Projects are conveniently arranged by seasons and themes to inspire you whatever the occasion. Many cupcakes shown in this book use standard pans. Other cupcakes use standard pans creatively. This book also includes several icing recipes. Choose from glazes to pour over the cupcakes or fluffy icings to pipe or spread on the cupcakes. Learn how to create cupcakes with luscious filling inside. Melt-in-your mouth filling recipes include caramel, fudge and fruit fillings
This ultimate book for candy making is filled with recipes, instructions and ideas. Almost every type of candy is included: mints, painted molds, 3-D chocolates, bonbons, truffles, turtles, toffee, hard candy, fondant centers, caramels, cherry cordials, fudges, and much more! Full color
Topics in this booklet include the cake decorating method of painting with cocoa powder or chocolate for a rich brown toned confectionery painting. This booklet also covers painting with food colors for a multi-colored effect.
By Andrew Garrison Shotts. Insider tips for making designer-quality chocolates at home. More than 40 recipes for chocolates, truffles and confections are created using exotic and unique ingredients such as spices, herbs and more. Includes techniques and tips from a professional chocolatier. 176 pages, full color.
Learn how to create flowers and butterflies using gelatin. This is a full color 30 page book. Step by step instructions and color photo's are included in this book to guide you in creating ythese works of art.
Get ready for the most stick-tacular treats that ever popped up at a party! It's Pops!, the eye-popping new publication that will help you transform your celebration with sweets on a stick! With Pops!, traditional favorites like cake, cookies, brownies and cereal treats break away from the plate and stand up to join the celebration.
You'll discover over 250 amazing decorated pop ideas. Kids can hold a gumball machine, a sailboat, a dinosaur or even a decorated birthday cake in the palm of their hand.
We've also included a Pops Parade section--a gallery of over 100 treats arranged in 6 exciting decorating styles including fun flowers, tasty toppings, people shaped designs and elegant treats perfect for sweet tables at any big event. Plus, you'll find basic pop-making tips, step-by-step instructions and great ways to present pops at a party or as gifts.
Soft cover; 112 pages.
Author Toba Garrett. This book is an invaluable and beautifully illustrated hands-on guide for mastering every step of the planning and execution of picture-perfect wedding cakes-from the initial consulation to the gorgeous finished product. 280 pages, full color.