Contact Us: 1-(615)-874-1445

Ivite Friends
Follow Us On Facebook Follow Us On Twitter Follow Us On Videos
Get The MAT!
All Departments
Filter By

Active Filters:

  1. Remove This Item Price: $0.00 - $99.99
  1. Gift Cards (2)
Compare Products

You have no items to compare.




I recently placed an order with Sweet Wise. Unfortunately, because of the ice storm in Texas a week and a half ago, my order sat on the UPS truck and there was nothing they were able to do because they were backlogged.


I was in a full on panic because I was making the cake for my son and daughter in law's baby shower. It was this past Sunday. With nothing left to do, I called and spoke to Sanja and inquired about the option of reordering the entire order and using overnight shipping. I would also need to return the first package whenever it finally arrives.


I just wanted you to know what a wonderful staff you have!!


Not only did Sanja work with me, she assured me that the package would be here. She went out of her way to ensure my needs were met. I am the Quality Director at my hospital and I deal in customer service daily, whether I am teaching it to others or using it with patients.


I know good customer service when I see it!! Your team is awesome at it! Not only did she help me, but Dane sent me an email to assure me that he had packaged my order and delivered it for shipping himself. He didn't have to do that but he did and it was reassuring. Finally, Sanja emailed me on Saturday after checking my order number and she wanted to verify its arrival. To me that says she was genuinely concerned with my needs! That is simply above and beyond what I could have expected!!


I have ordered with you before and I will only use Sweet Wise. I am a customer for life! I am attaching a photo of my final creation. I am a novice cake decorator I LOVE Kathy videos. They are so helpful.


Have a great day and thanks so much!!

Misty, USA

Most Popular

24 Item(s)

9 15 30 per page
Set Ascending Direction
  • THE Original MAT, (No Artwork)

    Out of stock

  • THE PRO MAT - The Ultimate Fondant Application System

  • THE HOME MAT - The Ultimate Fondant Application System

  • Tylose Powder

  • FondX Fondant Virgin White 10lb

  • Pump Brush Dust Dispenser

    Out of stock

  • Fondx 2# - Red

  • Wilton Fondant Smoother

  • Piping Gel

  • FondX Fondant 2lb Virgin White

  • Two Wheel Pastry and Fondant Cutter

  • 2 Cavity Cupcake/Muffin Clear Container, case of 250

    Out of stock

  • Satin Ice Fondant White Buttercream 10 lb

    Out of stock

  • FondX 2lb Salted Caramel White

  • FondX Rolled Fondant 2lb - Navy Blue

  • FondX Rolled Fondant 2lb - White w/ Coconut Cream flavor

  • Satin Ice Fondant White Vanilla 10 lb

    Out of stock

  • Pink Pump Brush Dust Dispenser With Sleeve

  • Mexican & Flower Foam Pad Set 2

    Out of stock

  • JEM Roller Pad


    Regular Price: $6.49


  • Gift Card $50

  • Gift Card $25

  • Double Sided Leaf Mold


24 Item(s)

9 15 30 per page
Set Ascending Direction

On Sale