I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
Superior non-stick performance, serving convenience and elegant design--you get it all with Excelle Elite®. Its reinforced coating on durable steel makes food release and cleanup exceptionally easy. One-piece construction includes oversized extended handles for safe lifting of each pan.
We're so confident of your baking satisfaction, we've backed Excelle Elite® with a 10 year warranty.
Proudly display the number of years married! Appointed in rhinestones, a sparkling pick makes a beautiful keepsake for the honored couple. Use as a cake topper and in floral arrangements, bouquets and centerpieces. Food Safe.
Approximately 5 1/4 in. high (actual number size is approx. 2 1/2 in. high). Gold plated.
Here's a "cupcake" cake that's big enough for the whole crowd to eat. Bake and decorate it to look like your favorite party cupcake-only bigger! Create endless color and flavor combinations, including the luscious Chocolate Supreme design on the label.
One mix pan is 9 3/4 x 9 1/2 x 2 in. deep. Aluminum.
The forty-plus spectacular cupcake designs are accompanied by step-by-step directions and photographs for completing them. There are also instructions for fundamental techniques, as well as a list of the tools and materials you'll need. 128 pages, full color.
Smash the rules! Trash your cookbooks! Start baking cupcakes that will blow people's minds! Designed for cupcake lovers who are sick and tired of the same-old, play-it-safe options, Who You Callin' Cupcake?, written by the master chefs of Chicago's popular Bleeding Heart Bakery, shows inspired bakers how to create stunning alternatives that will rock their guests. These 75 recipes mix unusual ingredients that are as daring as they are delicious.
Make your cupcakes extra special with a printed baking cup. Use these standard size cupcake liners like you would any other baking cup. Place in muffin tin, fill 2/3 cup with batter and bake according to recipe!