I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
PME Flower blosson Plunger Cutter set of 4. Made from white durable plastic and easy to use and clean. Use these cutters to make pretty forget-me- not flowers for all your summer cakes. Size small 6mm ( 1 1/4in) medium 10mm (3/8in) large 13mm(1/2 in)and ex
Effective way of creating realistic flowers. This set of 3 Blossom/Forget-me-Not plunger cutters are an extremely easy to use and produces excellent results. Simply press cut and eject. Made from strong food-grade plastic with aluminium spring mechan.
The fastest, easiest, and newest way to add edible lace to any cake. Create beautiful lace using these molds with rolled fondant, chocolate paste, gumpaste and luster, pearl, or petal dusts. Size: 8" x 2" Instructions included.
Curved round shape is ideal for drying gum paste, fondant and royal icing flowers and leaves. Openings in bottom center make it easy to pull wires through and adjust for the perfect drying position. Includes 2.5 and 3 in. diameter cups for drying everything from simple blossoms and briar roses to large daisies.
With cut-outs it is easy to make fun 3-D shapes for your fondant cakes and cupcakes. Just roll out the fondant, press down with cut-outs and lift away! Remove shapes with a small spatula. Stainless steel shapes range from 5/8 in. to 2 1/2 in
1. Layered decorations! Stack cut-out fondant pieces in different sizes and colors. 2. Fondant fill-ins! Use a smaller cut-out to remove the center of your fondant decoration. Fill in with a different color! 3. Cake insets! Cut out shapes from your fondant-covered cake, then replace the pieces with your favorite colors.
Finish your royal icing or gum paste flowers with a beautiful natural look using one of these 3 lovely stamen styles. Just pipe a dot of icing for your flower center, cut stamens to desired size, insert and let dry. Includes 60 each in Pearl, Glitter and Fluffy styles. May be tinted (except Pearl) with Wilton Icing Colors added to vanilla extract.