I would really like to thank you, John (and members of your staff whom I have not yet learned the names of) for all you did in helping us make this cake for our friend's wedding. They raved about it and even we were impressed as to how it turned out. We were confident in our ability to make a delicious cake but we had no idea how to make it look pretty. We owe a great deal of that success to all of you!
Let me tell you some of the highlights of our experience with you. From our first visit to your store when John went far out of his way, minutes before close, to help give us confidence we could make our own roses. Even going so far as to open up product and demonstrate what could be done. We were impressed by the extremely helpful YouTube videos, the email advice you gave and even the kind encouragement of your staff during our multiple visits and multiple phone calls! How helpful it was when we built our vision out of dummy cakes in the back of your store to see if we even had a good idea. All of it helped us put out something we were so proud of. We could NOT have done it without your help. It truly was the epitome of customer service.
In my day job I consult with car dealerships on how to be better at doing what you all excelled at and you can bet my experience with your business will come up over and over in my conversations.
In my gratitude I will not only be as frequent a customer as I can but would truly enjoy telling the story to all those who will listen. You've proven to me what kind of people you are and what kind of business you're running. What impresses me the most is you could have taken the approach of up selling your classes and not give me any help outside of them. A business in a similar situation would have taken that approach. However, you have shown you truly value a customer and you have earned my loyalty. I feel incredible value from every dollar I spend at your store.
We wish you much success and thank you for taking care of us so well!
These non-toxic colors could be used sprinkled dry, or with Everclear (vodka) on the area it is desired. Make sure that the area has been lightly brushed with Everclear before applying. Sprinkle it on to Add sparkle to your cakes and cupcakes. 4 gram jar
For Decoration Only – Not a Food Product – Not suitable for consumption
Petal Dusts contain only ingredients that are NON-TOXIC and are ideal for use with gumpaste or rolled fondant. These dusts are not a food product and should not be considered as such. Indended for use in the dry form, they may also be mixed with oil-based flavorings or alcohol for painting and highlighting. For a more permanent application, liquefy with Tylose gum glue or confectioner's glaze. Used to achieve deeper hues with a matte finish.
If you use one special dust all the time (like super pearl), you will love this pump brush. It makes dusting cakes and decorations so easy and will literally pay for itself over time because you'll use far less dust as this brush prevents waste. In addition, you'll get a much more even (not so splotchy) look to the cake.